Stereophile Scamming Subscribers?


I just got my renewal notice in the mail. I had previously subscribed for 3 years, and now it was expiring. I have been a subscriber for over 20 years. The notice stated I could renew for the low, low price of $33/year if I commit for 2 years. I figured I would go online and renew that way. I searched out Sterophile.com and lo and behold, a NEW subscription costs only $15/yr with a 2-year commitment.

What are they doing??

mikethehunterguy

@jtuba  Yep -they said $18 was the new rate, I told them to cancel and it went to $9.00. I am sure magazines are the same way. Just play hard ball, they need you more then you need them.

Another data point...received an email from Stereophile on 11/17

 

"Thank you for being a loyal subscriber to Stereophile! We hope you are enjoying your subscription and are looking forward to the new content we’re working on for the year ahead. We also want to remind you that when you placed your order, you responded to a special offer to be entered into our Automatic Renewal Program.

When your subscription to Stereophile comes up for renewal, we will automatically renew it at our special rate of $34.97 for U.S. - Autorenew 24 Print and Digital issues for $34.97. For your convenience, your subscription will continue uninterrupted so you never miss an issue, unless you request it to stop. If you wish to cancel at any time, please call 800-666-3746. For international, please call 386-246-0410."

I have also received two mailings from them for a renewal...with a rate of $46.00 for 2 years. When I called Stereophile they informed me that they had no record of an auto renewal and did not have my credit card on file. So, they’re pushing me to renew for $11 more for the 2 year period. A bit disreputable. Think I will probably not renew...no sense rewarding this behavior.

I used to subscribe to the "paper" version but my local library offers me the magazine using my Libby app, which I have on an iPad.  If your library offers the same, I'd say "go for it".