Innuos Zen MK3 won’t transcode DSD to FLAC


Recently got the Zen mk3 and using a Sonnet Morpheus DAC that doesn’t do DSD, so I selected that open in Sense so it would convert DSD to flac on the fly. Well it “plays” you can see the timeline go, but no sound. I turned on Roon Core Experimental with squeeze lite as endpoint and Roon plays/converts DSD fine. 
 

anyone else experience this issue or could test?

128x128kray

If you could post for me, that would be great @label19 then let me know if you need any other info along the way. 

Go into the Innuos sense software and click settings and then advanced. Check the box to limit signal to 96khz.

Sorry for the delay - a weekend full of meetings.  A guy whom I regard as being knowledgeable writes:

 

Tell him to go to system, audio, then select his Zen mk3 and finally select No DSD Support. It should then play DSD files as FLAC files. Good luck
Works with my Zen Mk3
Also once he has made the changes to No DSD Support might be helpful to close the Sense app and restart it
 
Another guy in the know writes that if this doesn't work, do as McRoth suggests.  Let me know where you are with this.  Have you heard from support yet?