I month ago I decided to trade in my older AI Modulus 2 for a new M3B, sending in my money for a trade-in and have heard nothing since. My emails have gone without response, and phone calls to Jerry (described as service manager) are not answered and with no voice message ability--just rings. Needless to say, I am becoming worried that I've been scammed by these folks. Has anyone encountered similar issues? Any suggestions?
My M3B took forever, but has worked perfectly, used no new tubes, and sounds wonderful..Jerry may not even have a 3 person operation, I’m a very satisfied user though, and have not needed anything better than this preamp, especially as my hearing deteriorates… Sad but ubiquitous as another association with the fact that there is no cure for the common birthday, as John Glenn commented.
I said I would post if Audible Illusions issued a refund. Well, here I am. I was happily surprised with a receipt for a full refund this morning. What a relief.
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