Roon drops signal

Reach out to Roon or even go on the Roon user forums. There usually is someone from the Roon team there for follow-up concerns

@mpomerantz I've experienced the same occasionally. Is this happening when the music is streamed files vs. local file on a drive/NAS? If the latter case, one thing that helped was in Roon Settings>Library>Skipped Files you can see a list of tracks that Roon is having trouble digesting. These may include corrupt tracks, incompatible file formats, png artwork. I found that removing those tracks from my library folder helped eliminate the issue. 

If they are all streamed files, all I can suggest is make sure you have latest updates in Roon, Sonictransporter and the OS on your remotes.

If none of that helps, a deletion/reinstall of Roon database and Core might help, but that will take some time. PM if you need help with this. I crawled up the learning curve and did so to fix another issue. 

Cheers,

Spencer

Yes and that’s why I use the streamers software (Moon’s MiND 2). 
 

I only have one system so the meta data wasn’t worth the subscription to me. 

Hi Spencer,

Yes its all streamed files from Tidal.  I do have the latest updates on Roon and the sonic transporter; but no on my remote/tablet.  I think I will try the tablet update first, as that seems the least painful one to update.  Thanks for the advice.  I must admit, I have become quite the technophobe and really like the plug and play world.

I will let you know how it goes.

Thanks for the tips.

Mike

@mpomerantz I never use Tidal, but am tempted to try Qobuz, especially with 3mo free trials available. Perhaps you could try Qobuz and see if you get the same symptom. That might be useful info to include either way in a Roon Support post if you end up doing that. Cheers,

Spencer