With Roon and Tidal both frequently doing software updates, one, the other or interaction between them could be just likely the cause as the change from Nucleus to SGC. Like I suggested earlier, I would try to isolate the issue via a Qobuz trial to potentially eliminate Tidal as the issue. Then open a Roon support post if Tidal and Qobuz both have the same symptom. Cheers,
Spencer
Roon drops signal
I have been using Roon via a SGC optic transporter and Bricasti M5 streamer feeding a Rockna Wavelight DAC. Periodically at the completion of an album the signal is dropped and I have to stop and restart the DAC to continue the music. I reached out to SGC and was told it was likely a networking issue related to Roon. The really interesting thing is it seems to be specific to certain albums ( ie always occurs at the end of a given album ). Has anyone encountered a similar drop off? And more importantly has anyone figured out how to fix this?
Showing 4 responses by sbank
@troidelover1499 if you start a thread detailing your connection setup, perhaps we can figure it out.
Yes, networking issues are very frustrating, but they aren't unique to Roon or the Nucleus. As an example, my Netgear managed switch was slowing down my streams. Replacing with a $20 unmanaged TP Link switch solved my issue. Also, I had far more trouble with dlna apps than with a ntworked Roon Core, etc. Cheers, Spencer
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@mpomerantz I've experienced the same occasionally. Is this happening when the music is streamed files vs. local file on a drive/NAS? If the latter case, one thing that helped was in Roon Settings>Library>Skipped Files you can see a list of tracks that Roon is having trouble digesting. These may include corrupt tracks, incompatible file formats, png artwork. I found that removing those tracks from my library folder helped eliminate the issue. If they are all streamed files, all I can suggest is make sure you have latest updates in Roon, Sonictransporter and the OS on your remotes. If none of that helps, a deletion/reinstall of Roon database and Core might help, but that will take some time. PM if you need help with this. I crawled up the learning curve and did so to fix another issue. Cheers, Spencer |
@mpomerantz I never use Tidal, but am tempted to try Qobuz, especially with 3mo free trials available. Perhaps you could try Qobuz and see if you get the same symptom. That might be useful info to include either way in a Roon Support post if you end up doing that. Cheers, Spencer |