thought on eBay?


I've bought and sold things on eBay, but never $$$ audio equipment. I have had good experiences with Audiogon and AudioMart but I'm cautious about eBay, if only because many sellers often have little history with audio gear. I'm looking at an item that will likely end up in the $4k range from a seller who doesn't accept returns and has almost no record of selling audio equipment but does have an extensive and excellent record of buying and selling other things. 

1) In general, would you guys spend many thousands of dollars on eBay if there are no red flags--or do you say "never eBay" for big purchases?

2) Can anyone explain the reality of eBay's policies? I can see the "money back guarantee" if the item arrives "broken, damaged, or faulty." But I've also heard plenty of horror stories out here about companies that offer similar guarantees in theory but are awful to deal with in reality. I'll add that sometimes "faulty" for stereo gear can be a vast grey area.

So, bottom line: would you make a big audio purchase through eBay, especially from a seller with little visible audio experience?
northman
It's always a bit of a risk.  I've had great luck at eBay buying used upscale headphones...Focal Utopia, Audeze LCD3, Hifiman HE1000 V2...all in superb condition, but never dirt cheap.  My worst experience was buying a Revox turntable that was described as refurbished...it was no such thing (it was a total mess) and I had to send it to a certified Revox repair place to have it done properly.  I must say, though, that all my experiences buying at Audiogon and US Audio Mart have been excellent.  So yeah, I think the odds are a bit better at those places, in my experience.
Major issue with EBay purchases is....wait for it....wait for it.....peanuts. 
I used to do a lot of transactions on Ebay. Very few problems and when they happened buyers protection worked 100%; so no complaints there.

Nevertheless I have decided not to do business anymore since they now do not allow negative feedback for non paying buyers. There's no way to protect yourself form people just playing with bids and alas there's  many. This is so bad for me I decided to switch to other marketplaces.
eBay is a business...crazy concept eh? Those charges are paying for software, staff, worldwide exposure, some profit (obviously), instant customer service & most importantly full insurance as a buyer & seller. I've had very few issues throughout my time with eBay but on those remote occasions they have stepped in & sorted it. 
Also they do have regular reduced seller's fee offers of 80%.
Just offering a balanced view.