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BlueSound Stinks(!), anyone?

I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman
sryjr
1 posts
 
Currently I have NAD T-758V3 and one Pulse Flex. (Using iPad and iPhone for UI) I had nothing but issues with flaky connectivity issues and was close to pitching it all into the trash.
I spent a lot of time with Bluesound support and reading the various Bluesound boards. The root cause seems to be around how the various routers manage muticast traffic. I replaced my Asus AC3100 router with a TP-Link AX6000. Wow what a difference!
To be fair, until the last update I was having issues with Tidal hanging occasionally. Playing FLAC from my NAS was fine. The NAS is connected to the router via ethernet. The NAD and Pulse Flex are wireless.
audioguy85's avatar
audioguy85
2,017 posts
 
Please explain how a laptop is "dirty"??? If you are bypassing the laptop internal DAC and hooking it up to what have you external DAC then all the laptop is doing is sending a stream from wherever to the DAC of your choice. Why on earth you would need to buy a blue sound node or any other streamer is beyond me, when you can just use laptop, ipod, iPad etc....
bsohne
14 posts
 
Hi everyone ...

I have set up multiple node 2 systems ..... wired , wireless ....  don’t expect a 30$ Buffalo access point/ router to do the same job as a 100$ router/ access point or as a Orbi mesh network .  
As I have mentioned previously I stayed systems for speaker manufacture at audio shows using a Node2 , usb thumb drive , and a Cisco wifi router . With no issues .... at multiple shows . 
For demos at trade shows it has to be bullet proof ! Never had a problem . 

The units are sound , but you need to make sure your infrastructure is there . 
Be safe

good hunting

bill

bogs
1 posts
 
I have Bluesound and it's awesome! The key to enjoying Bluesound is your network. More specifically,  the bandwidth of your network. I had the same frustration initially. My suggestion is to really understand your network. The bluesound note 2i sounds great and is an exceptional improvement over sonos. Again, it's not Bluesound. It's functionality requires fairly strong internet input and possibly bandwidth depending on its location. 
1extreme's avatar
1extreme
161 posts
 
"I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense."

Are you a child? Go find an adult to try and help you.


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