Who buy PS AUDIO ?

@jbrrp1  A big +1

I purchased a used Perfectwave DAC II here and I've been thrilled with the sound. I find it incredibly life-like. The remote that came with it was used so much the labels on most of the buttons were completely worn off. I contacted them and TJ not only sent me a new one free but it was now a beautiful brushed metal model instead of the original plastic. While I was talking to him I inquired about a Bridge II as the DAC did not come with one. He offered a great discount on new but I had seen lower costs used and ultimately went with that. The PWD has developed a pop/crack through the speakers when it changes functions and TJ was again able to arrange a very reasonable repair cost (well out of warranty) to swap out a board. Very much looking forward to getting it back in my system. I have nothing but good things to say about PSA.

BTW... Paul McGowan's autobiography "99% True" is a fun, fast read and will give you insight into his humanity.  Paul screwed up a lot growing up.  Somehow he always manged to escape very difficult circumstances so he and Terri could be in the successful position they now find themselves.
Resiliency might be an appropriate adjective to describe their life journey.  I would love to travel to Boulder to experience his Infinity IRS V system...one of 50 ever made.  From what Paul has said,  when people leave that room they are overwhelmed with the sheer majesty of that system.  He recently improved it significantly by employing Audioquest Dragon power cords.  Even though PS A makes their own power cords he succumbed to the AQ's charms and is now working with Bill Low of AQ to pair specific AQ cables to PS A gear as recommendations for PS A customers.  As a result PS A is selling those AQ cables should folks want to take him up on his recommendations.
A really good guy making groundbreaking audio gear working hard to connect to the music loving public with daily blog posts and videos on all topics audio.

I'm just a low budget guy, who buys most equipment used, and my two PS Audio products have been hit and miss.

The miss is the 6.1 preamp. It was having some weird electrical problems, and I do believe it blew out the power supply of my tube amp. I did like the funky touch buttons, and the straight wire passive mode was nice (why don't all preamp have this option?!?). I'll sell it to anyone cheap, if they want it.

My main DAC is the Digital Link III. It has a nice, enticing, warm sound, that I can listen to for hours. Digital usually tires me out in an hour. 

My only complaint about the DAC, is that there is a very low hiss in the right channel. I can't hear it when music is playing, but I have to get it sorted because it drives my OCD nuts.

I own their P10 Power Regenerator, the DMP transport and the DirectStream DAC.  THE DMP player is of exceptional build quality and I am going on year 5 with the DAC, which, IMHO, is the best sounding DAC...  at ANY price!  And free firmware updates provided at least once a year. And words alone cannot describe the wonder of the DMP transport, which sadly for those in pursuit, is no longer available, though soon to see a successor,  I understand. OPPO was providing the drives but of course they closed down their digital division. I’m a big fan of PS Audio. My amplification is Krell and I own Lyngdorf MP-60 SSP and a Bryston BP-17 cubed for context so the PS Audio gear in good company.

I rather suspect that much of the recent “build quality” posts may issue from some disgruntled dealers who’ve been terminated since the company went DTC.