The Music Room - Boulder Colorado


This vendor has a lot of favorable comments - but I have had a very unfavorable experience with them this Dec 2019. I have sent all my trade items & $400 via PayPal to them (per our email agreement) - all of which The Music Room has been confirmed to have rec’d. Despite my many emails they do not get back to me on the status of my trade shipment of a Rega turntable. I have called them multiple times - I cannot recommend that you deal with The Music Room, and currently I do not believe that they are legit. If they don’t make right in the next day or so I will have to file a complaint with the BBB.
Ag insider logo xs@2xlarsa39
It's been my experience 100% that if a vender doesn't listen or respond to you they WILL react to a PayPal dispute within 48 hours. I only do web business with Amazon or PayPal. No exceptions.
Post removed 
kingbarbuda, you are correct that we are not open on the weekends. I started this business because I wanted to spend more time with my family... not less. I want the same for my employees. I'm sure we could be more profitable working 7 days / week, but for now we're sticking to this model. That said, I'm curious to hear more about your experience and why you think our reputation is "debatable." Drop me a line if you have time - josh@tmraudio.com
I haven bought and sold with them and other some communication issues, I find them to fulfill their commitments.
They are in fact legit. I have had multiple great experiences with them, both on purchases and trades. FWIW I have also found them to be fair and realistic on trade values, given the resale nature of the trade.