Amazon just killed Tidal

Way to go Amazon. Tidal customer service sucks (there is none). At least with Amazon you can get a live person.

Not in my experience!

At Amazon you cannot even get a live person any longer, much quicker and simpler to use the chat option to resolve issues.
I must admit that works very well though and resolution to my satisfaction is 100%.

But I am not convinced on their music service, it seems to be no better than when I tried a few months back.
I would say all they are doing right now is out iTuning iTunes.
No serious threat to Qobuz imho right now.

At Amazon you cannot even get a live person any longer.....

@uberwaltz,

That’s incorrect. You have an option for live chat or human interaction 24/7 with Amazon. Heck, they can even call you. I end up calling twice during my Amazon HD setup, nothing but excellent customer service experience. 

Agree with you on ‘no threat to Qobuz or even Tidal. They have long ways to go before they can match their catalog in high resolution. But it’s a work in progress, give them sometime. 

Has anyone figured out how to add Amazon HD to their Bluesound node 2? “Add Service” just results in Amazon music.

Amazon HD resides within the Amazon Music service on the Node, its just not very well implemented yet. Hopefully this will change. Unlike Tidal and Quboz where you get album thumbnails that show what the resolution is, Amazon Music just shows albums as a list, with no way to know what the resolution is until you start playing. Once playing, the album resolution will show in the now playing box. I haven’t found a way to search by resolution. This is with the BlueOS app on iPad. Hopefully, Bluesound will issue an update to address this. I’ve signed up for the 90 day trial of Amazon HD but won’t renew unless there is a change in the Bluesound app. If I’m missing something, hopefully someone will point me in the right direction.

Lalitk.

I stand corrected, not quite sure what I was thinking of there not Amazon but similar.
Call it a big brain fart.........