Carver, THE standard of excellence IMO


I have read many discussions on these forums and others about many people having difficulty getting hold of or information from the manufacturers or dealers about problems with their gear.  Some wait weeks,months or forever for a response.Yesterday (Sunday) I thought I was having a small problem with my Carver Crimson 350 amps and I did some tests described in the manual to check the KT120 tubes.  I was getting some strange meter readings and couldn't understand why.  So I went to the Carver site and wrote a detailed email at that site, expecting to hear back sometime this week.  At the time I did not know it went straight to the president and co-owner Frank Malilz, but it does. Frank marked it "very important" and forwarded to Bob Carver who at 9:15 pm (my time) sent me a detailed answer that solved my problems.  Are you kidding me!!!! straight to the pres and then to the designer (we all know who is a legend) and back to me within 6 hrs ON A SUNDAY!  To paraphrase a truck commercial....Carver doesn't raise the bar, it sets it.

I know not everyone can afford a set of $9500 monos but I am sure the service would be the same on Carver's new 275s at less than $2800.  I have heard the 275s at Axpona and they are voiced extremely close to the 350s just not as much power.  For most set ups they would be magnificent.  Who else gives the amp AND tubes a TRANSFERABLE 5 yr warranty?  Both the 350 and 275 play for hrs and never get hot.  Handmade in the USA and signed by the legend himself.  If you are looking for a tube amp in this category that plays far far above it's price you owe it to yourself to check out the 275 (or the 350s if you can go that way financially, 10 yr warranty on everything, if you talk to Bob he would probably give you a 50 yr warranty on amp AND tubes, I am not kidding in the least.)  I have no interest in any way with Bob Carver Corp other than a love of it's products and service.  I've posted some here before so you know I'm not a shill. I just wanted to educate some on this forum about my experience, about a great product and outstanding service from the people who make that product.  I believe they really care about audio and their customers.
DrMark  (Doc from MI on some Carver sites)
drkingfish
We will be prosecuting clearthink to the full extent of the law unless he prints a retraction in the next 10 days.


Could you please just go ahead and sue him anyway? I will be happy to chip in. I will be watching and eagerly awaiting the post where either he eats crow big time with a real and complete and believable retraction, or the clock runs out and he at last gets served his due.

Served. Heh. Good one. We can only hope.
fmalitz
It's also a bald-faced lie ...  I'm forwarding his statement over to our attorneys ... We will be prosecuting clearthink to the full extent of the law unless he prints a retraction in the next 10 days. ... I suppose I'm a bit too sensitive. My apologies to all.
I don't blame you for being annoyed, Frank. There's ugly language on this group sometimes, and anyone who's been here for a while is likely to be an eventual target.

I suggest you mitigate the damages. Flag the post for deletion by the moderators and send them a note asking that "clearthink" be warned or - better yet - given a little "time out." That should solve the problem. I've faced similar nonsense here and have found the moderators quite responsive.
I myself have used the phrase, "putting out fires" for years. As the founder of Onkyo and Integra in the United States, imagine what I went through when they started using cheap power supplies in the early 80s and suddenly the most reliable products in the world were shutting down! I know that the term can be used figuratively.

But lowrider, the poster referred to litigation and negotiation with insurance companies! Could this possibly be more literal?
No, and its clear he meant actual fires. If he meant figuratively, then "fires" would be his way of saying "controversial design". But what he actually said was, "Amplifiers designed, manufactured, and marketed by Bob Carver" leaving no doubt he means it literally.

Probably his best defense would be to say that "designed, manufactured, and marketed by" is a nervous tic he has where he just always has to repeat, regurgitate, and re-state everything he says over and over and over again, and without ever giving any thought to whether or not what he is saying bears any relationship with reality. In other words he could say hey look I'm a bloviating buffoon, and everybody knows it, so no harm done.

Any judge or jury would then just look at his posting history, throw up their hands and say, "case dismissed."

Or at least that is my opinion.
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