Like everyone else here, with the exception of gnaudio, I have nothing but good to say about Bryston, their products and service.
Many years ago sent in my 10 year old B3 to have the ON switch repaired. Within about 10 days, Bryston returned the amp with a new switch installed and a list of other services performed on the amp - all at no charge. Also a note stating that there was still 10 years of warranty remaining.
When the Rt. channel went out on my 6 year old Krell, I got no such service from them. Even though I wasn't expecting, or asking for warranty, Krell's customer, non-service, informed me that they were no longer doing service to their out of production models, but would be most happy to refer me to a dealer who would sell me one of their new models.
I ended up sending it to a high-end audio repair shop for expensive repairs
Most happy with Bryston, not so much with Krell.....Jim
Many years ago sent in my 10 year old B3 to have the ON switch repaired. Within about 10 days, Bryston returned the amp with a new switch installed and a list of other services performed on the amp - all at no charge. Also a note stating that there was still 10 years of warranty remaining.
When the Rt. channel went out on my 6 year old Krell, I got no such service from them. Even though I wasn't expecting, or asking for warranty, Krell's customer, non-service, informed me that they were no longer doing service to their out of production models, but would be most happy to refer me to a dealer who would sell me one of their new models.
I ended up sending it to a high-end audio repair shop for expensive repairs
Most happy with Bryston, not so much with Krell.....Jim