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Best audio companies and dealers

I've thought about doing this over the years, but never seemed to get around to it. But I'd like to list the audio dealers and companies I've dealt with over the years that have offered consistently good products and customer service way beyond the average. 

Two companies come immediately to mind: Cary Audio in NC and Reference 3A in Canada. Cary offers superb equipment, like the SLP05 pre-amp. And they have delivered excellent customer service throughout the years, and it's always been a pleasure to deal with them. The same goes for Reference 3A speakers. I owned the MM Decappos- great speakers, esp. for midrange, and you cant find a more attentive, professional person than Tash to deal with. 
lerdo
notesaddict's avatar
notesaddict
63 posts
 
Krell

astelmaszek
125 posts
 
Let's not forget Michael Kelly and Aerial Acoustics. Their gear, while expensive, easily compares to speakers 3 times the price and 20 years after I've bought my first 5Bs they had a replacement twitter in stock after my toddler decided to experiment. And they charged me less than $200 for it.
righttrack
7 posts
 
Audio Connection, Verona,NJ

Owner, John Rutan, who I have known for over 20 years is tops in the field.

I purchased Vandersteen 5 speakers, still own them, from John. 
As I ordered the Birds Eye Maple finish, they took several months before delivery. This was 1999-2000.

We we had moved to Tennessee during this time.  
John drove down to set the speakers up! An 1800 mile round trip.
NO CHARGE! 

Try try to find this kind of service anywhere in the audio industry.
John is the best. 
THE MAYOR OF VERONA, NJ




 

rollintubes
84 posts
 
- 1 on Rogue Audio. My experience is the exact opposite of lradder. They were not very helpful and their Stereo 100 is an overpriced boat anchor. Their dealer Wolfsong audio is a poor excuse for an audio dealer, or I should say wheeler-dealer.

Conrad-Johnson on the other hand, is fantastic, attentive and responsive. Their products are among the best that money can buy, albeit pricey.

+1 on Upscale Audio. They are very good with service and Kevin won't steer you wrong. The Prima Luna amps I bought from him are dope. I also bought a BAT phone pre from him. When dealing with BAT you are talking to Victor, the man.

For on-line, my experience with Audio Advisors is mixed. It seems they don't have a place to setup and audition equipment is what I was told by one of the sales people. So when they give advice it is not from personal experience, just the company line. Music Direct is very different. Everyone in sales has some in-depth audio experience plus they can listen to what they are selling you.

At the top on my list is Sound-Smith. Peter Lederman is a genius. The products are incredibly good, extremely high quality and a terrific value. Peter Green the support person is attentive and thorough.
hemi04
57 posts
 
David Weinhart is a great guy i have had great experiences with him since my go to dealer AUDIO IMAGES Allentown pa went out of bushiness was shopping there with my dad since i was a kid  
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