Best audio companies and dealers


I've thought about doing this over the years, but never seemed to get around to it. But I'd like to list the audio dealers and companies I've dealt with over the years that have offered consistently good products and customer service way beyond the average. 

Two companies come immediately to mind: Cary Audio in NC and Reference 3A in Canada. Cary offers superb equipment, like the SLP05 pre-amp. And they have delivered excellent customer service throughout the years, and it's always been a pleasure to deal with them. The same goes for Reference 3A speakers. I owned the MM Decappos- great speakers, esp. for midrange, and you cant find a more attentive, professional person than Tash to deal with. 
lerdo

Showing 1 response by rollintubes

- 1 on Rogue Audio. My experience is the exact opposite of lradder. They were not very helpful and their Stereo 100 is an overpriced boat anchor. Their dealer Wolfsong audio is a poor excuse for an audio dealer, or I should say wheeler-dealer.

Conrad-Johnson on the other hand, is fantastic, attentive and responsive. Their products are among the best that money can buy, albeit pricey.

+1 on Upscale Audio. They are very good with service and Kevin won't steer you wrong. The Prima Luna amps I bought from him are dope. I also bought a BAT phone pre from him. When dealing with BAT you are talking to Victor, the man.

For on-line, my experience with Audio Advisors is mixed. It seems they don't have a place to setup and audition equipment is what I was told by one of the sales people. So when they give advice it is not from personal experience, just the company line. Music Direct is very different. Everyone in sales has some in-depth audio experience plus they can listen to what they are selling you.

At the top on my list is Sound-Smith. Peter Lederman is a genius. The products are incredibly good, extremely high quality and a terrific value. Peter Green the support person is attentive and thorough.