mgolpoor
I'm glad that this was resolved to your satisfaction. Can you please explain what cleaning protocol you used that resulted in this condition?
The reason why Mine could not be cleaned:
"is that a build-up of dirt has effectively glued the cantilever of your Delos into the red magnet carrier, making it impossible for the cantilever to move. Attempting to extract the cantilever would almost certainly damage the cantilever, magnet carrier, or both."
I'm glad that this was resolved to your satisfaction. Can you please explain what cleaning protocol you used that resulted in this condition?