2. analog
  3. 1371347225

SoundSmith repair time

Have any of you received a rebuilt cartridge from the SoundSmith recently? How long was the turnaround time? I sent one to them in December, and got the receipt confirmation email, with an estimated 8-10 week time frame for repair. They mentioned that my cart may have suspension damage, could that be why its taking so long? I know they can get backed up, but I guess I'm getting impatient. The cart was damaged (yes, I'm an idiot) a few months before I got around to sending it off, so It's been almost a year now since I've been able to listen to my turntable.
hifi_rookie
awise1961
26 posts
 
I sent two cartridges to Soundsmith in mid March (Clearaudio Maestro and Adcom HPE/II) for level two rebuilds and received them both back two weeks ago.
My Koetsu Black is headed out tomorrow for the top level re-tipping service. I want to retain the original Boron cantilever.
plosive
16 posts
 
I sent two carts in on May 5th. I just got them back today. 1 Dynavector DV-10X5 to level 2 and a Dynavector DV-20X2H to level 3.

I am listening to the 20 right now and I am shocked at the difference! It is not even in the same league as the original tip.

(But then again, I have been listening to all digital for 16 weeks )
beaux's avatar
beaux
13 posts
 
You all have great patience. The audio market is sick. 
dlcockrum's avatar
dlcockrum
2,190 posts
 
Not as patient as you apparently. Four year old thread. :)

Dave
iopscrl
192 posts
 
Another data point.....sent in last fall, telephone consult with Mr. Lederman, repair and return.....3mos start to finish.


More to discover