Krell KPS 20il....PLEASE HELP


I recently purchased a Krell KPS 20il and it is doing something very strange to me. It skips like crazy the first one or two tracks on discs. From the second or third track onward, it plays beautifully all the way through.

Called Krell and of course they told me what I already expected to hear from them which is "we don't service those anymore". They say it's the pick up laser and transport.

I don't know anything about these things but it seems to me like it would be something someone could possibly re-calibrate. It's obvious the laser is not picking up the first one or two tracks on every cd like as if the laser is not extending itself far enough toward the beginning of a cd.

As I said, It skips like crazy during the first track and sometimes part of the second track of every cd but it plays the remaining perfectly without any skipping.

Can anyone give me any advise to what I can do? Perhaps such symptoms are found in other makes? Is there such a thing as being able to re-calibrate a laser pick up that would correct this problem?

Those of you who might have had any similar problem with whatever make cd player, please give me some advice in what I might be able to do to save this player. I thank you in advance.
128x12867chevellesslover
Your unit has the Philips CDM-9 pro swing arm transport in it, the last of the best transports built by Philips. The problem is mechanical, something is preventing the laser from reaching the innermost position freely, most likely there is some dust/hair that has managed to get in there. If you aren't comfortable opening it yourself and cleaning out the debris, find a trustworthy qualified audio technician and I'm sure they can take care of that for you. It may just need a slight bit of lubrication, but be careful as the lubrication needs to be applied only to the bearing for the swing arm, and only if cleaning the debris doesn't help. The transport/laser mechanism should be perfectly fine based on the description of the symptoms. For those that don't know.. CD's are always read from the inside to the outside, totally opposite of how an LP is played, meaning the TOC is at the innermost area of the disc, followed by track 1, 2, etc... and as it plays the last song would be at the outermost area of the disc. Discs with 70 to 80 minutes of songs on them will be the most difficult for most players to play as they get to the final tracks. Older machines will have some play in the spindle motor bearing which will result in excessive cd wobble at the outer most edges, and the servo may not be able to track through that wobble resulting in skipping etc...

Anyway, IMO your problem is something that can be easily cleared up by a decent technician who has experience working with CD players, and is honest enough to not try and cheat you with some story that the transport has to be replaced. That's a fine machine and worth having serviced.

Good luck.

Philip
Gentlemen, I can't thank you enough for your advices. Hopefully, it is an easy fix. I am in process of re-negotiating the price with the seller taking in consideration of the worst case scenerio. I am hoping it's worth the gamble.
Thank you again.

John
It definitely needs a new transport....which is hard to come by. Try Steven at the Service Department in CT....he's great to work with. You may be able to locate one on E-bay, but that's a risky proposition. I have two 20i players....they're still competitive with top rank players.