Beware Olive owners


I recently had issues with my Olive o4HD that I bought from Olive in mid-2013. I sent it to them for diagnosis - bad motherboard, and they cannot fix it due to parts no longer available. I was/am livid about this. They did offer to sell me a new ONE at a minor discount. Bottom line, for you current Olive owners if your unit does go bad, it cannot be fixed. Only model being supported now is the ONE. Olive has given their early adopters the Bronx salute by not supporting their previous models. Just a fair warning to current owners of their HD models. Poor, shameful customer support in my opinion.
miner42
Olive SUCKS. Read my tirades here and on other forums.

The most worthless audio company ever...OLIVE!
Sorry for your situation, but thanks for the heads up.

I suspect that in the long run this won't be an isolated issue with dedicated music servers. They're essentially customized computers which rely upon hard drives, CPU boards and I/O cards. There's no guarantee that 10-15 years from now any of these parts will be available for repairs. I love my HD music server, but I dread their long-term serviceability.