Class Action Suit against UPS?

I used to have a guy who worked for me, who once worked at UPS. He rose to a fairly high level, at his location. Did so via hard work, dedication, etc. He told me some REAL horror stories about how merchandise is "handled" there. Especially in terms of being more than a little rough. He said that the people there just frantically throw things into the truck. Forget about the fragile label. The only thing that they are striving for is speed. Be glad you are not shipping fine china or crystal...

It is not the company but the method of transport. If you ship UPS air you will have fewer damages just like fed-ex. If you ship Fed-ex ground you will have more damages, just like UPS ground. Most people who make this statements do not realize they are not comparing apples to apples.

I am a frequent shipper via UPS-ten to twenty packages per week-and average one to two damage incidents per year. I ship fine art; paintings in delicate frames, art glass, bronzes and have concluded that packaging, able to withstand rough handling, is a must. But...it can be done.

I have had mostly good experience with UPS, but had enough problems that I most definitely worry every time I use UPS. Fed Ex has been flawless for me so far. Which leads to my question: Have any of you tried FED EX'S NEW GROUND SERVICE? It's competitively priced with UPS.

I only use fed ex ground now,and it is way way faster and more satisfactory than the ups. I just sent a pair of dynaudio's about 135lbs to be exact and not a problem and they showed up in four days to the buyer, it cost me about 12bucks in packing and about 52.00 in shipping handling and insurance, to sum it up Yes UPS sucks and I will never use them again! (they always say 3-5 business days and it normally takes 10days-2weeks, I have never had this problem VIA FEDEX>