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Beware purepower inc

Trading with Purepower can be dangerous ...
I bought a PurePower 1050 Black HS code 8504.40.90 on 11/16/2011, invoice # 739 for $1497.
After 4 months, the unit stopped working : in fact the performances had never been by far those claimed by Purepower. After contacting the management Damian, I shipped back the unit (under warranty), received in Air on 04/24/2012. They told me that the maintenance should not last more than one or two months and that they would ship it back free of charges.
In fact I have never got my unit back : I called them more than ten times ; they always say 'he unit leaves by USP today...', but nothing. Finally, I believe they are not capable of sorting out the problem and that this is a con. I would not at all recommend these products and the team who is not reliable.
jeanjohn
roscoeiii's avatar
roscoeiii
1,155 posts
 
I believe that there are now two PurePowers. One in Canada (Purepower APS) and one in Taiwan (Purepower AVPS). Which are you referring to?

I believe that a search here will reveal that other A'goners have had some problems with the company in Canada.
ebm
9,311 posts
 
Sounds like a big turkey Dude!!
gundam91
506 posts
 
Mine went back to Canada for service over two months ago and I'm getting the same run-around as well, except they haven't given me the "it's going out today" BS. They just won't tell me when it's coming back.

FrankC
don_c55
1,025 posts
 
I have 1050 from the Canada PP that I bought in 2011.

Took three months to ship after I ordered it. Works great though.

I think it was made in Taiwan not Canada.

Their website photo of the current manufacturing plant looks fake! Nobody uses a soldering gun as shown!

Buy from the PP (AVPS) in the USA only.
branislav
405 posts
 
That's a shame, Purepower was on my list as a candidate for my power product. Not sure why so there are so many issues with them. Time will tell.
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