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Xfinity DNS and Roon

I have had problems in the past when streaming through Roon with skips and interruptions in music using Xfinity fiber optic service.  The Roon community monitor suggested that I change to a third party DNS such as Google.  My router is an Arris X5001.    I have tried to change the DNS on the router and the option is greyed out.  Trying to get a competent human to discuss my issue is impossible.

Does anyone know if it is possible to change DNS using Xfinity service?  Would a separate internet service just for HiFi be beneficial?

Thanks

wlp3

Showing 3 responses by wlp3

wlp3 OP
43 posts
 

Thanks.  So it doesn’t seem that it is not allowed by Xfinity them.  Just wondering if it is locked on this particular router.  It is fiber optic but I wouldn’t think that would matter.

wlp3 OP
43 posts
 

I am not aware of an aftermarket router that will work with the non-standard fiber optic cable that Xfinity uses for my area.  
 

wlp3 OP
43 posts
 

Thank you very much for your comments.  I will give it a shot.  Much appreciated!

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