Xfinity DNS and Roon


I have had problems in the past when streaming through Roon with skips and interruptions in music using Xfinity fiber optic service.  The Roon community monitor suggested that I change to a third party DNS such as Google.  My router is an Arris X5001.    I have tried to change the DNS on the router and the option is greyed out.  Trying to get a competent human to discuss my issue is impossible.

Does anyone know if it is possible to change DNS using Xfinity service?  Would a separate internet service just for HiFi be beneficial?

Thanks

wlp3

Showing 1 response by upshift

I have XFinity service and use a Netgear Orbi router. The DNS option has a selection for - Obtain DNS settings from ISP or - Use these DNS servers.  When I select the second option the boxes for setting the DNS server addresses are enabled.  I use:

1.1.1.1

1.0.0.1

These are the Cloudflare DNS servers.  That coupled with a VPN and Xfinity can't see what I'm doing.