2. misc-audio
  3. 174594-166400

Would appreciate a group consensus on Agon purchased amps

Hello all,

I purchased and recieved a pair of Bel Canto Amps form a fellow Agonner. Amps were well packaged - I paid extra for shipping with Fed Ex as the seller wanted to use UPS. I was informed prior to the sale that he did not have original boxes, and he did package them very well - no issues there.

The question I have is would any of you be bothered if you bought a pair of amps form someone on this forum and they shipped both of them without any power cables?

I rang him and inquired about the missing cables and he informed me that he did not use stock cables for any of his equipment - and the next sentance suggested that I go on Amazon and purchase "$3 dollar cables" for them. (his words).

Also, I sent an email to Bel Canto support inquiring about replacement cables for the amps and after one week have not gotten a response from them. I also find this unusual, but it has nothing to do with the seller.

For me this is a matter of principle, and I feel like I should send them back - I would rather pay more and go through a dealer next time just so I can have some level of client care.

Am I making more of this than is necessary? 

What would you do?

Thanks for taking the time to review.

 

gotolondon2
paradisecom
307 posts
 

This is not a big deal.  Just buy some basic power cords as suggested and move on with your life.  Geez.

petaluman
149 posts
 

I believe a power cord should absolutely be included if the unit is listed as working unless the seller specifically states that it's not.  The power cord is necessary to make it work.  This is not about dollars or culture, it's about honest advertising.

That said, you were right not to send the amp back over it.  It would not be inappropriate to mention it in your feedback, though.

thosb's avatar
thosb
204 posts
 

No power cords = much ado about nothing. 

Number of times I've had to reopen boxes to add the forgotten stock power cord = too numerous to remember.

Number of complaints that shipment was missing the power cord = 0.

Seller's response = not acceptable.

bel canto not responding is very strange to me, I've asked them several questions over the years and John has replied within a few days each time.  

gents's avatar
gents
113 posts
 

Seller’s response- absolutely appropriate.

If you’re in high-end and you’re worried about nickel and dime stock power cables, probably having some idea that people don’t really use them and you still go ahead and embarrass yourself by btchng about it? Your ’principles’ absolutely deserved to pay return freight in order to teach him a lesson because you didn’t get a couple of junk cables. If you don’t have two of these just hanging around, be a guy and go on Craigslist to solve the problem before you humiliate yourself like you did.

googoogjoob
88 posts
 

ive bought 4 amps on Agon. 2 came with cords. never even unwrapped them. you paid decent money for a decent amp. buy a decent cord. when i buy amps, i order a Cardas cable the same day.
chill Winston, chill.

More to discover