Would appreciate a group consensus on Agon purchased amps


Hello all,

I purchased and recieved a pair of Bel Canto Amps form a fellow Agonner. Amps were well packaged - I paid extra for shipping with Fed Ex as the seller wanted to use UPS. I was informed prior to the sale that he did not have original boxes, and he did package them very well - no issues there.

The question I have is would any of you be bothered if you bought a pair of amps form someone on this forum and they shipped both of them without any power cables?

I rang him and inquired about the missing cables and he informed me that he did not use stock cables for any of his equipment - and the next sentance suggested that I go on Amazon and purchase "$3 dollar cables" for them. (his words).

Also, I sent an email to Bel Canto support inquiring about replacement cables for the amps and after one week have not gotten a response from them. I also find this unusual, but it has nothing to do with the seller.

For me this is a matter of principle, and I feel like I should send them back - I would rather pay more and go through a dealer next time just so I can have some level of client care.

Am I making more of this than is necessary? 

What would you do?

Thanks for taking the time to review.

 

gotolondon2

Showing 2 responses by tomcy6

I'm with you @gotolondon2, if anything that came with the amps originally, especially something that is required for them to work, is not being included in the sale; it should be disclosed in the ad.  Who wants to buy an amp or amps, wait for them to arrive, and then find out you can't use them. 

It's not a good sign for Audiogon if this kind of stuff is considered OK.  It won't be long before gear starts being sold without the volume knob and that not being disclosed or maybe without fuses.  I don't think it's right.

 

Should the buyer expect a pair of speakers as well? After all you can’t listen to an amp without having a transducer, now can you?

If speakers came with the amp new, I sure as hell would expect them if I bought the amp and it wasn’t disclosed that the speakers were not included.  Are saying that you wouldn't?