Wilson Sophia 2 tweeter repair/replacement
Hello,
My Sophia 2 tweeter surround foam has degraded and now the tweeter makes significant distortion. I called several repair shops who cannot repair them, in fact, you can only get the foam surround from France or China.
Over the past 3 weeks I have been trying to get support for replacement tweeters and have called Wilson service in Utah several times and they referred me to my local dealer, Innovative Audio in NYC, who I also called and emailed several times with no follow-up.
I purchased the speakers from Woodbridge Stereo in NJ and they do not carry the brand any longer.
Does anyone have experience with Wilson tweeter repair/replacement or know of a responsive Wilson dealer they can recommend?
Thanks,
Joe
I would absolutely recommend that you give Bill at Millersound a call as Wilson is on the list of speakers they repair. I consider Millersound one of the premiere speaker repair facilities in the US and Bill is easy to talk to and a straight shooter. Back when they did work for me they were incredibly reasonable. If he repairs your tweeter you can count on it being as good as new, it's all they do. Millersound Speaker Refoaming, Speaker Reconing and Repair Services . |
You joined the "more than satisfied" club of Millersound customers. It’s a great feeling to connect with the real deal who knows he could charge you typical audiophile inflated prices but has no interest in doing it. And I still remember from years ago him saying to me he will not repair a speaker unless he knows it will turn out looking and working as good as new. Not sure why it took so long to get your tweeters repaired, a whole three or four days from contacting him! |
