Why Is Krell the a bad work???

Trelja, some points well taken. I think that I will join for the long hall, acornfedboy seems to be a decent gent afterall. Hatchets are buried deep. I never meant to indicate that I was some omnipotent audio god. I stated that what I learned in the store was the FOUNDATION of my of my knowlege. I have never stopped learning. I may sound arrogant, but I'm not just cocky. I have studied music and audio through the entire recording chain. I took classes in recording technics not at some engineer in a can type of school but at a working 24 track studio. The tuition was repaid in working the studio. It supplied me with knowledge that I would never have been able to get from a book. This was part of my foundation. my wife used to dance for the Geoffrey Ballet in New York, this supplied me with knowledge of music in relaition to movement and dance composition. I have studied alot more concerning audio than how one piece sounds compared to the other. Agian if this makes my posts sound arrogant or cocky I'm sorry. I'm glad you have such a diverse amount of good dealers in your area. UNfortunately, most of the good dealers in mine have gone to their demise. Bestbuy and Circuit city have taken their toll. You aren't going to find hi-fi in either location. BTW I have been a lurker on this site for around two years. I have done some buisness on this site as well. Everyone have a nice weekend, If I don't get off this computer, I think that I will have only two children to be concerned about putting through college.

Retroguy, good to have you here. Post up more often! Charlie

I have several Krell products and enjoy their sound and technical finesse a lot. BUT ... when there is a technical problem (and there are some once in a while (opening/closing of CD player covers, function indicators, AC switches, usually this kind of 'small stuff'), then there is trouble and frustration. Their authorized repair agents in Europe (e.g. Germany), Hong Kong or even their 'home' in Orange, CT, are slow, unreliable and communicate in a way that is not up to the professional level the price of their equipment might suggest. I am right now waiting already a months for fixing a CD-player lid that got stuck. This side of their business makes it difficult to consider further purchases or recommending them to other audiophiles. In this price range one can expect highest quility not only in the equipment itself, but also in the service going with it.

My experience with Krell service domestically has been stellar. Both times I needed it, it was for used equipment. Once the repaired it under warranty, no questions asked, returned totally cleaned up and buff, the other the unit was not under warranty but they gave me prompt attention. It's unfortunate to hear of your experiences.

Damn. Once again I leave this forum for a few days and miss a set of very entertaining exchanges. Glad to see Retro wasn't easily scared off. We can use the new blood. Even if it eventually ends up spilt on the streets...