I have several Krell products and enjoy their sound and technical finesse a lot. BUT ... when there is a technical problem (and there are some once in a while (opening/closing of CD player covers, function indicators, AC switches, usually this kind of 'small stuff'), then there is trouble and frustration. Their authorized repair agents in Europe (e.g. Germany), Hong Kong or even their 'home' in Orange, CT, are slow, unreliable and communicate in a way that is not up to the professional level the price of their equipment might suggest. I am right now waiting already a months for fixing a CD-player lid that got stuck. This side of their business makes it difficult to consider further purchases or recommending them to other audiophiles. In this price range one can expect highest quility not only in the equipment itself, but also in the service going with it.
