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Why I Like Thiel

World Class Service.

I recently had a mishap with my Thiel MCS1. I've been using it as the center channel speaker in my Main HT rig. I had the volume cranked up much higher than I realized. When I went through the Tivo menu, the little popping sound you get when selecting a menu item blew out a driver. I was not the original owner of the speaker. I had bought it on Audiogon several months ago. Local dealer poimted out that they have a 10 year warranty but was pessimistic about Thiel honoring it.

Long story short. I went to pick up the speaker today. How much? No charge was the welcome reply. Even though they replaced a driver.

While other manufacturers look for ways around warranty claims, Thiel stands firmly behind their products. Oh, and they sound great too.

One things for sure. I know where my next subwoofer is coming from. :o)
kinsekd

Showing 1 response by dc2daylight

dc2daylight
53 posts
 
I too have thiel 7.2 and the mcs1. A better built speaker is hard to find. Perhaps the TAD, but the price is beyond my budjet. I am upgrading to nearfield acoustics pipedreams and my thiel 7.2 are for sale on audiogon. I waited and saved for a long time, chomping at the bit for the 7.2 and when I found it on audiogon I was first in line. Imaging and suspended disbelief are near the top of the scale. If the nearfield acoustics hadn't been such a good deal used, the thiel would be my reference speaker. Any takers?
dc2daylight.
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