Why does my Paradigm Servo-15 sub Hum?

Dave,

I have the same thing with my Velodyne sub. It's the servo that's making the humming noise. I called Velodyne when I first got mine, and they assured me that all servo-controlled subs make this noise. Mine is not as you describe "real loud", but if there's no audio being played, I can also hear mine from the listening position. It's too low to interfere with normal listening though.

Ken

Hi, Dave:

In response to your specific question, "why does my Paradigm Servo-15 sub hum", there are two possibilities:
1. because it is happy;
2. because it doesn't know the words to the song.

That's probably not the answer you want, however, so my third option is that the transformer that is part of the sub's amplifier module is humming. You might try removing the amp module from the sub enclosure and then plug it in, listening for the hum. Transformers, particularly less expensive types, sometimes hum, due to electrical eddies (this is not common with toroidal transformers, but is not unusual with the older-style, square transformers).

There is a remote possibility that there may be a grounding problem related to the amplifier module, rather than the grounding of the electric supply from the wall.

After you've done a little more analysis, please provide a follow-up post so we can help you narrow down the problem.

Check out Audioreview.com - I seem to remember in the review section comments about the Paradigms having amplifier "hums". My PW-2200 doesn't hum...

Call your Paradigm Retailer. Paradim was offering a fix about 9 months ago for the hum. It's the bias on the servo and only appears in older 15's

You can try the powered sub in a MILLION different systems and get hum IF the sub is plugged into a different outlet or on a different breaker.

I'm assuming that you've got the sub at least a small distance away from your source components and as such, it might be plugged into a different breaker / outlet with different ground potential. I ran into this in my house when initially trying to run monoblocks, as i have outlets within the same room that are on different breakers. It was confusing as hell at first, but i was able to track down the problem. The obvious thing to do would be to turn off the breakers that feed the "meat" of your system and then see if the outlet that you have the sub plugged into is still active. If it is, there's your problem. You would either need to plug the sub into the same outlet or at least another outlet on the same breaker.

Keep in mind that two outlets can be on the same breaker, wired with the same polarity and still produce a ground loop or add noise to the system. This would typically stem from having a poor connection somewhere along the line, which could produce a different voltage or ground potential.

If memory serves me right, i also seem to remember that the amps for these are not a "grounded" three pin plug. As such, you might be running into problems with AC polarity. The polarity of the sub could be oriented one way while the source components might be opposite. While you might think that it didn't matter, the whole system is tied together courtesy of the "ground" on your interconnects. As such, this can put a MUCH higher ( actually lethal ) voltage on the "shield" of an interconnect and produce a gob of low level noise / hum.

You can easily check into this with the use of a typical multimeter. If you don't know how, take a look at a thread here on the A-gon forums entitled "Hum, Noise and AC Polarity" ( or something like that ). It's not too old as i posted it within the last few weeks.

The other alternative if all of that checks out good is to pull the sub amp apart and see exactly what is humming. It may be possible to tighten up something, mount the offending "hummer" in a damped fashion, etc... and minimize or at least reduce the noise. Be careful where you're poking around in the amp though, as there might be residual voltage left inside capacitors even if it isn't plugged in.

Other than that, all you can do is to contact the company and see what they have to say. I would not settle for an "oh, they all do that" type of response either. Since they were "kind enough" to take your money as a paying customer, they should be kind enough to offer customer support and stand behind their product. After all, you purchased their product to use in a "high fidelity" system, not a "high fidelity with hum" system. Sean
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I will return unit back to dealer as it is still under warranty. This hum drives me crazy!!!!!