WHRED 4 SOUND MS MUSIC SERVER


In November 2018, I bought a Wyred 4 Sound MS Music Server with their i7 package and 2TB SSD to be used in my second music system. The server experienced a serious problem very early: it got extremely hot and stopped responding. The company repaired it under warranty. I was satisfied with the results and has performed perfectly. Three weeks ago the server started showing the same problems. The problem this time is the company. I have written emails to support, to EJ Sarmento, I have been calling by phone almost every day. Up to now nobody has answered my requests for a service number and instructions to send it for repairs. Does anyone know if the company, Wyred 4 Sound, is still operating? EJ has always responded to my emails before. And this was a $4,500 expense. In addition, last month I paid my annual Roon subscription.

 

Sorry for the title. Typing on my iPhone is somewhat difficult. Should be Wyred 4 Sound.

brucknermahler

If you have been contacted but have not received a response, please visit the site to get the necessary help. I'm not sure this is a good solution but you should give it a try. Or if you get ignored, submit a bad review to report their service

cookie clicker

I can’t help you but that’s a bummer.  I had almost purchased that unit a few years ago but decided to go with Melco.  Wyred4S used to have a great reputation