Who is the WORST Audio Shop?


There seems to have been quite a bit written over the past several years regarding the myriad of reasons one can attribute to the demise of the brick and mortar audio shop. Rarely have I read however one of the most obvious reasons, which based on my experience, has got to be the simple fact that for the most part, they just didn't offer a high end listening experience. That, along with an elitist and careless attitude towards customer service, buried them as much as anything else. So here's my question. Who is the WORST audio shop/dealer you've ever encountered?
jayh31

Showing 12 responses by polk432

Jayh31, check your inbox and I'll explain why. Phone calls to Linn Audio emails, and all. Thanx.
Don't forget.. Johnny Boey used to kick ass when it comes down to the worst.
After being spoke down to the last time I was invited to an after hours affair at AVSOUTH in Tampa (funny only 4 people showed up) I let the salesman know that I could pay cash for anything they had in the place as long as I needed it. Funny, he works there and can't say the same thing. What a bunch of schmucks.
Roxy, first of all dumbass, lots of people have more money than me, but at least I have enough to be in this hobby. When I last visited AV SOUTH (I was invited to a private sales venue after hours) I asked the price of a used Linn Classik for my den. After waiting an hour and a half the salesman told me I was going to tell him what I would give for the unit. Nothing but the unit was on the table. No box, manual, remote, wire adapters, IC, wires, FM ant, AM ant. or Powercord. Not exactly plug and play. I offered 600.00 for the unit and was very rudely refused. I knew then why only 4 people showed up for this event. Usually there were 25 people or more. I had purchased a Linn Kudos Tuner, Linn Numerik DAC that never worked with the Linn Mimik II that I also had purchased from them. I had to sell the DAC and let the buyer know that they should have a Karik for the unit to actually work. I also took them a Linn LP12 for a rebuild in the past and they botched it up, so I rebuilt it and another one and they both worked fine. They had a one day only sale (that lasted for a month) on a pair of Linn Ninka and Majik 140 speakers 1500.00 and 2000.00 they let me listen to both pairs. I asked them to give me a call the next day, and like 3 other times before that, they never bothered to call me. I found a pair of the Majik 140's new in Ga. for 1500.00 so I bought them. I guess AV SOUTH saved me 500.00 on that one. I emailed and called Linn directly and let them know directly how I felt about who they had representing them. The last show I attended had a very cool rep from Linn there demonstrating the DS unit. I also let Linn know that he was very nice to everyone that attended. I also praised other Linn dealers in my letter to Linn, since at one time I had an all Linn system. I called Accent HiFi in Ny. and ordered a Linn cart. from them. They sold me Ittock arm about a year before that, and were nice enough to include an armboard free (without any previous agreement) They received the email I sent to Linn, so I'm sure AV SOUTH received one too. What has your experience been with them? Anything or nothing? Happy lowballing to you Roxy, and don't spend all of your money in one place.
You probably have more than I do. My point is that no one regardless of what they have or don't have should be treated poorly weather they are a prospect, customer, or client especially when others are within listening distance. They have acted this way for years, and are not making what they once did partly due to their snobbishness. I'm not the only one that feels the way I do about them. Being rich to me is being able to see out of both eves, hear out of both ears, and having use of all limbs. Alot of people aren't so fortunate. Money is good for things like not having to work, helping others, and buying tube equipment. Just don't buy from AV SOUTH or any other places that think that they outclass you. Wouldn't it be funny to win the powerball lotto, buy the same equipment (in volume) the snobs use and sell it for pennies on the dollar. No warranty, but a guarantee for 2 years, a new unit off the shelf. Locate yourself right down the street from them and watch them sink. If you lose millions, who cares, you're still having fun, and didn't work for the money anyway. Happy listening.
Rok2.. they act like we are supposed to be in awe of what they have and treat them like gods. I usually ask if they have anything better than what I'm looking for and they seem to get the message. I could just as soon buy a hot rod car, rare coin, high priced guitar or another item that suits my fancy, so I make it clear that electronics are not the only thing that interest me. I guess you have to act more snobbish than them, and let them know that you're not impressed in what they have, but may consider something if it interests you. Is your other car a Rolls Royce too? Happy listening.
I did that after being treated rudely each time I visited AV SOUTH in Tampa. I didn't just email Linn, I called them, and thay stated that they take negative things very seriously. I also praised all of the Dealers that were very good to me too. If a dealer doesn't want someone to come into their store without making a purchase every time they visit, they can just post a sign outside their doors. Linn sent copies of my emails (bad and good) to each Dealer that I mentioned to them.
I have an open mind when it comes to AV SOUTH...my way or no way. There is no excuse for them acting in a cold and unprofessional manner if they want my money. I've even had dealers that were further away from me approved to sell me items, since I refuse to go back there. I'd rather spend the money in a place where everyone is treated well, or just not buy the product at all. Most of the places I've visited have been a very good experience, and even though I didn't always buy something, the dealer was happy to demonstrate the item and teach me about it. It's always good for future business.
I feel it is important for others to warn each other about bad companies...or ripoffs. Sometimes being influenced by others can be a good thing.