Who is the WORST Audio Shop?


There seems to have been quite a bit written over the past several years regarding the myriad of reasons one can attribute to the demise of the brick and mortar audio shop. Rarely have I read however one of the most obvious reasons, which based on my experience, has got to be the simple fact that for the most part, they just didn't offer a high end listening experience. That, along with an elitist and careless attitude towards customer service, buried them as much as anything else. So here's my question. Who is the WORST audio shop/dealer you've ever encountered?
jayh31

Showing 1 response by ejr1953

JS Audio in Bethesda, MD is at the top of my "bad dealer list".  I replaced my main speakers and enjoyed visiting nearly all the dealers in the DC area, visiting them to audition the Dynaudio's.
Strike 1: When I arrived they asked me if I had an appointment.  Though I did not, they said they'd let me audition the Dynaudio's anyway.  Understand that I was the only customer in the store during my visit.
Strike 2: I asked them if I could hear the Dynaudio's driven by a McIntosh amp, which would have involved unhooking the speaker cables from the speakers right next to them.  They very begrudgingly allowed me to move the speaker cables.
Strike 3: It was the summer and the sound of the air rushing thru the HVAC system was nearly as loud as the music.  They refused to turn it off for a few minutes.
Strike 4: Since I'd taken the salesman's time, I offered him my business card, but he refused to take it.
Obnoxious people work at this place, including the owner.  Too many other places to spend my hard-earned money.