Who is Liable with Defective Unit


Purchased a used (10 yrs. old) DAC on internet...was represented "as new", in perfect working order.  Arrived OK, packed well, etc.  Plugged in and unit would not respond to remote input. Works with manual input.  Remote is OK...can see IR pulses with my phone camera.  Sent to factory repair for analysis...PCB problem.  Seller will only agree to pay 50% of purchase price if returned, which is also about 50% of the repair cost...claims unit was just fine when he sent it.  Pay Pal transaction.  What remedies do I realistically have?

wncrob

Showing 1 response by kennyc

If the seller misrepresents the actual stated condition, the seller is liable.  However, enforcing this liability can be problematic.  The report of a faulty PCB might help your case.  Depending on the individual seller, this can be easy to difficult to rectify.  
 

This is the risk of buying used.  To reduce the risk, I look for positive reviews hoping that it will be consistent in my purchase.  Also, like @foggyus91 said, dealers have the incentive to not screw over the customer to avoid business damaging negative reviews.