@facten
Not sure how Upscale Audio fits in the Boutique Amp Speaker Builder category
They do not but they helped me with an issue with my Pathos In Pol Heritage ($15K) that I did not even buy from them and they had just assumed the duties as the US Importer. They had my In Pol picked up sent to Italy for repair, sent me a loaner Classic In Pol and did not charge me a dime.
No they are not a Boutique Builder but they are stand up folks.
Was just setting the stage as it is the only time I have had an issue with any equipment( Knock On Wood).
They do not but they helped me with an issue with my Pathos In Pol Heritage ($15K) that I did not even buy from them and they had just assumed the duties as the US Importer. They had my In Pol picked up sent to Italy for repair, sent me a loaner Classic In Pol and did not charge me a dime.
No they are not a Boutique Builder but they are stand up folks.
Was just setting the stage as it is the only time I have had an issue with any equipment( Knock On Wood).