2. misc-audio
  3. 1134431417

Where is the line between seller and buyer resp?

I would like some feedback in terms of where the line is between seller and buyer responsibilities when it comes to the sale of high end equipment?? I have recently had been in the position of a seller and after the item/s where shipped with appropriate insurance, the tracking no. provided to the buyer, I have experienced difficulty in contacting the buyers. This is after they have paid for the items. My concern is it seems that is the seller's responsibility to make sure the items are delivered even when the buyer doesn't respond to emails with respect to receipt or delivery. I am not sure how the Audiogon rules attempt to govern this but I have a concern when I ship something and do not get good communication back from my buyer. Hope this makes sense. Members, please let me know what you think and if any of you have had similar issues with buyers? I know that whenever I buy something on Audiogon, I'm anxious to get it and monitor shipping closely until the item arrives.
etmerritt33

Showing 1 response by distortion

distortion
571 posts
 
Integrity and honor are two virtues which inhabit less and less folks.

When I sell, I always ask for, and attempt to obtain, at least a very basic communication stating, the item arrived safely and that they are satisfied with its condition and maybe even its performance (a double edged sword for sure).

When I buy, it goes without saying, that when the item arrives I will contact the seller to inform of its safe arrival. If I install the item right away (many times I do), I will include additional info stating that the item not only arrived but is also working perfectly.

To me its just a matter of (un)common decency.
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