I'm glad that folks are excited for the release of the Vortex and nobody's more frustrated than we are about how long it's taken us to get them out. Someday, I'm gonna write a book about what goes on when you develop a state of the art product from scratch... Especially with things like streaming media where there is a lot of evolution still occurring in the underlying and backbone technologies. For now, though, let me put it this way: would you be more frustrated if we released a buggy product that's vulnerable to evolution, or if it's delayed until it's right and future proofed? There's an old saying in product development: "Nobody remembers late, everyone remembers crap." Just be patient a little longer and we think you'll be happy with what we've done. By the way, the unpredictable nature of innovation is why we don't want to take your money until we can deliver the product. Too many audio companies announce a product, start selling it, and then frustrate the paying customer with BS excuses. Meanwhile, they've got your money. We don't do that. Yes, we're late. We're doing different things. There's a million little details to get right. We want you to be happy when you use our products, not frustrated. FWIW, we'll never announce another product until we're <30 days from shipping and we'll never make our roadmap public again. We're embarrassed by the entire industry's comfort with preemptive vaporware announcements and while we've been an unwitting participant in that, we're no longer going to be a part of it, willingly or unwillingly.
Jeff
