When is Belles going to get the credit he deserves


Having been in the audio business for 20 years, owned a High End Store for 12 years, and Director of Sales for a notable High End Manufacturer; I sold just about every high end electronics line on the planet. Also, I was exposed to those few I hadn't sold during my travels while working for the manufacturer, visiting more than 100 stores all across the USA. So this perspective comes from a very broad look at the industry. Dave Belles is making, in my humble opinion, amplification and preamps, which outperform some which cost multiples of his pricing. Yet, when it comes to reviews, he rarely gets a mention. This is unfortunate, since it leaves the consumer, who is searching for great values,out in the cold.
It is true that he is a very small company, and hand builds everything, but isn't that the American Dream? "If I build it they will come" That is worth repeating; HE HANDCRAFTS ALMOST EACH PIECE. In a world of cookie cutter products this is a refreshing difference. The time has come for more people to be aware of his products; they are simply amazing. For the money they are a triumph of ingenuity. Also, some of the reviewers out there need to give this man his due. Marty DeWolf, I think it was, reviewed the 350 Amp, and was spot on on his evaluation. That is a wonderfully open and dynamic amp, and, for a very good price. Are we stuck on, "If they don't advertise, they don't get reviewed?
Comments please.
lrsky

Showing 3 responses by unsound

84audio, thanks for sharing, you help us all. Perhaps Lrsky is right and the previous customer service complaint was unique. Its just hard to dismiss completely considering that based on the premise of this thread, it might be a large percentage. Lets hear from others regarding Belles and customer service. I ceratinly hope 84audio's experience is more representative in this regard.
Lrsky, with all due respect, on the one hand you argue that this manufacturer doesn't get enough credit and on the other hand you dismiss reliablity and customer service issues from the small audience that responds from experience. Food for thought, Thiel has a rather large audience and while I'm sure that its possible some one is disgruntled somewhere with regard to their reliabilty and customer service, I've yet to see or hear about it, ever. Customer service is a big issue for me, especially when comes to expensive luxury items. BTW, prior to this post I've only heard good things about Belles, though I've no experience of my own with his products.
Re: customer service via e-mail or telephone, I've had no response from C-J via e-mail and prompt courteous response from C-J via telephone.