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What To Do?

I started using a new tech earlier this year.  Nice man, seemed very knowledgeable about the vintage amp i took to him for repair.  After I got the piece back from him, another issue occurred, and I took the same amp back to him in early June for repair.  Since early July he has not taken any of my calls or responded to texts/e-mails asking for updates. I've been as firm as i can without being threatening and have offered to come retrieve the item unrepaired. But again, crickets for 4 months.

I spoke with the person who referred him to me, and he said that he's physically fine but just has a lot going on.

I live a little more than an hour away, so tracking him down in person is not a viable option. At this point, what should I do?  I'm thinking that filing a police report is my only option.  Would the police deal with something like this?

 

nicholsr

Showing 3 responses by cleeds

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cleeds
5,694 posts
 

If he's been a nice guy calling the cops should be a last resort. If he's only an hour away, it's worth taking a drive to his shop.

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cleeds
5,694 posts
 

Are you in the US? If so:

If you're unwilling to take a drive to see him, send him a USPS certified letter, return receipt requested. Send an identical copy of the letter via First Class mail, noting on each that it is being delivered both ways. (This way, if he doesn't accept the certified notice and retrieve it, he's assumed to have been noticed because of the First Class copy.)

In the letter, summarize your experience in detail.

Then issue a deadline, e.g. "I want to pick up this amplifier from you with 7 days of your receipt of this letter. Should that not be possible, I will take further action."

He'll probably cooperate. If not, you have choices. How much is the amp worth? Small claims court might be a better option that the cops.

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cleeds
5,694 posts
 
czarivey

... small claims is bogus where your lawyer may have unreasonable attorney fees towards the price of the equipment that is extremely questionable and judge would not issue you full refund of attorney fees ...

In my state and in many other states, no lawyers are allowed in small claims courts. I have used small claims in my state more than once, and always been successful. It is necessary to document everything and be persistent.

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