What's up with TMR Audio?


Hello Forum, 

Last Saturday I purchased several Naim components from TMR Audio.  My credit card was charged and since then there has been no follow up email or shipping info.  I called TMR Monday and Tuesday multiple times only to get "we're closed" recording (I called durning their operating hours).  

This is disconcerting to say the least.  Typically when this happens a company has gone out of business (stops communicating with customers, does not answer phone).  Has anyone else had issues with TMR Audio in the last few days?  I've sent multiple emails and they have gone unanswered.  

I'm going to have to contact my credit card company and see if I can get the charges reversed.  This has been a very disappointing experience... I was eager to receive my new Naim components.  


mrbell

Showing 1 response by bigkidz

You know, I took a few days off from work and I think I may have forgotten to note on my email an automatic response telling everyone that I would be out of the office for a few days.  I hope nobody freaks out on me?  But they know that I have been doing my job for so many years now that I hope people have trust in me by now and figured out that I am just off for the holidays.  Just saying.