What Percentage Off Would You Expect to Discount For Open Box Amp with Blemish


The amp is also a discontinued model which I believe should be further discounted.  So how much off  on a $3200 amp is the question? I called the dealer with a few questions. I asked if the amp would be on sale for Memorial Day since it’s a discontinued model. The girl said they didn’t do many sales on this brand (I know they do) Anyway,  she looked and found an open box in warehouse. She knocked 12% off MSRP. Does that sound right? Or should there be more discount due to blemish?  I think the later. I’ve always thought 10-12% off to be the norm discount on prime products.I know this isn't set in stone. But what is "normal" ? Whats your thought? Thanks for your input
artemus_5

Showing 8 responses by artemus_5

@ebm 

I hear you. I've been back & forth on this brand for some time. That's part of the reason. The other part is that I have spoken to the "turkey" before and came away unimpressed then. Even so, I don't want to be unfair  which is why I wouldn't say the brand name.   I was ready to buy but  the last 2 experiences with "Reputable" dealers has left me somewhat cold. I get better service from private sales anymore. 

Wow! I don't know whether to take most of these seriously. Then too, I tend to think that some offers are an insult which seems to go against the grain here too. 

FWIW the amp is a S'phile class A. I can't imagine them giving 40% off. I was thinking maybe half that. But I haven't bought new in a while. Thanks

@corelli @itsjustme then




I’ve always thought 10-12% off to be the norm discount on prime products.I know this isn’t set in stone. But what is "normal" ?

Here’s the question I asked. What is so vague about that? Not a poor question. Here’s the answer Then if 10-12% off were the typical norm, then it should follow automatically that a blemished product demands more discount. Its speculation but not blind or without enough info.

Perhaps the biggest problem is that most just read the header and don't read the body. And thats why it seems vague. 

OK guys. I was planning on making them an offer. I was juts trying to determine what amount. I was in business most all my life so I I don't begrudge a man his pay.  At this point, I have doubts about the amp...or should I say the dealer. I called on Wed afternoon. Then later that day to see about getting pictures of the damage. I assume its not bad. But we all know what assume stands for.

Anyway my messages for a return call and pictures have not been successful.  I asked for Pictures &  was told it would take a few days. That was early Thursday. I have heard nothing. I thought about emailing  an offer but I'm old and prefer to do business with voice rather than email. 

As for the amp, it is new open box from auth dealer. The amp is a class A S'phile pick so I understand that the discount may not be as much as for others. But it is still open box with blemish  and a recently discontinued model. I have a # in mind so may as well do it

Anyway Thanks Guys
@michaela

That’s one reason. But another is that I don’t want to bring disrepute to the dealer ...at least, not at this point. The poor service may be due to this silly shut down. I don’t know for sure. I'd rather let this play out before calling out names.

@ ebm et al

As for the rest of the questions, all you have to do is read my last post to know that I haven’t bought it yet
@stereo5  @ebm  et al

Do you guys EVER read the posts? How can I give you a picture when I don't have one? That's part of my complaint. As far as brand name needed, I don't buy it. I was born at night but not last night. Of course I understand the popular brand get more $$$. But you either know what amount you would start with any brand and then make allowance for whether its a poor seller or a great seller. And yes, some may even get MSRP. But very few and not in an economic mess like we have now. 

The one thing I do agree upon is that this has been a waste of time
@stereo5 

  There is no trolling. The only deception you faced was your own. I had told you why I hadn't named the dealer and that I had not got a picture of the blemish despite asking for one. That's why I asked if you guys had read my posts. I suspect not.  Why ask question which have already been answered? 

I will fill in the blanks later tonight
OK, it will be one week tomorrow since I first contacted the dealer for a Primaluna Dialogue Premium Power amp. I didn’t want to mention the brand because now you should Know the dealer. As I said earlier, I do not want to cause a business undue troubles. But I have called 2 times after the initial call to ask for pictures and to speak with the sales lady. I left a message both times and emailed the sales lady also. My 1st email was never answered. A second was where she said the pictures would take a few days. OK, That was last Thur. And there have been no call back or picture or any communication of any kind. Quite honestly I have lost interest. My system sounds great as it is. Like everyone, I just wanted more or to see if the Dialogue would offer more. So maybe its God’s way of saying I don’t need it. So there you have it.
One thing that has me scratching my head is that I had poor service at another dealer last year where I bought my 2 subs. I did get a decent price. But I had to figure out the problems myself because they didn’t know the answers & didn’t seem concerned to find them. Even the mfg couldn’t fix the hum nor get the wireless to work. It makes me wonder what is going on at these "High End" dealers? I know it was not a $10k item in either place. But I’ve been in business most of my life and bought stereo since the 70’s and never had the poor service I have gotten from both these dealers. But then too, good service is hard to find anywhere.