What Is Your 100% Money Back Satisfaction Guarantee? Individual service and customer satisfaction is paramount to VTS. Every tube purchase is backed by my guarantee. If for any reason you don't like the tubes, you can return them within 20 days of receiving them with generous exception if notice is given. Tubes are guaranteed 90 days against manufacturing defects with the exception of 6DJ8 type moving coil phono input tubes and certain rare models that simply chew up tubes.
What Is Your Return Policy? A decent sized square box of at least the size they were sent in is proper. Any tubes returned in padded envelopes or "little flat-ass" (video tape sized) boxes will be returned to sender and charged accordingly.
Thanks @audioman58, I should have just went to the Vintage Tube Services website.