Hello @acman3,
I'm the exclusive retailer for CH Acoustic new products and I also sell CH Acoustic legacy products (i.e. X10, X20, & X30).
Please forward a picture of the cable, along with a description of the issue. I'll work with you to determine an appropriate remedy ASAP.
Thank you for your support of CH Acoustic.
Amor Sound
I'm the exclusive retailer for CH Acoustic new products and I also sell CH Acoustic legacy products (i.e. X10, X20, & X30).
Please forward a picture of the cable, along with a description of the issue. I'll work with you to determine an appropriate remedy ASAP.
Thank you for your support of CH Acoustic.
Amor Sound