What is the most overlooked consideration?


What is the most overlooked consideration when buying a piece of audio gear? We all buy gear and we all have to make choices as to what component to get, what brand, etc. What is at the top of your criteria for choosing a piece and why? Synergy? reputation of brand ?hype your heard? it’s the best compliment to my system? warranty and service? I just wanted to try a cable? I only buy brands from the UK? Etc 

So you can tell what’s at the top of your list but mostly I want you to share what you think is a much overlooked consideration and why?
 

For myself I often think customer service gets overlooked as being very important.

2psyop

Showing 1 response by kerrybh

To address the question presented, I think anyone auditioning equipment is looking for musicality, although that likely means something different to us all. I can’t imagine that equipment would sound musical to me if it didn’t image well, offer a realistic soundstage, if it wasn't  fast, if it lacked energy and detail, etc. The trap to avoid is that a lot of sins can be hidden by a sound that is veiled. Some equipment can produce a sound that is pleasant enough, but it lacks the energy and realism necessary to be a better experience over time.  
 

As was mentioned earlier, assessing the company that makes the products as a whole might be important and might be overlooked. The big “corporate” names can certainly lose their edge and, after changing hands often enough will become at best an echo of the founders’ intent- doesn’t mean they can’t make really good stuff but it’s going to be different. Every buyer of a business is looking to take cost out of the operation. Is that coming from redundant marketing and back room operations or from R&D and quality of parts? Hard to know but don’t overlook that the manufacturer may be the same in name only. 
 

likewise, some of the best stuff is made by really small operations driven by the passion and genius of the founders. Sounds good, but can they service what they sell and what happens when the founders move on? I think these are important issues that can be overlooked in the buying process.