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What is going on at Federal Express?

My first FedEx package was shipped from my audio retailer in Seattle to the San Francisco Bay Area. Two days after shipping, its delivery status changed to ’pending’. I called and they said they were investigating. The next day I called and was told the package was incorrectly routed to another City when it left Seattle. AND, they were trying to FIND it! The next day I was told they found it and it was being rerouted back the Hayward, CA FedEx Distribution Center. I received the package 2-days later.

My next FedEx package was also shipped from the same retailer in Seattle to the San Francisco Bay Area. Several days later, its delivery status also changed to pending. I called for 3-days straight days was finally told the package was ’RED FLAGGED’ meaning it was damaged. I asked what that meant and they said the package was being returned to the shipper. They would not tell me how it got damaged or how damaged the box was. They suggested I contact the shipper and ask them to file a claim. The retailer shipped me a replacement product using the USPS.

My third FedEx package was shipped from another store 8 miles from my home. It was scheduled for a Tuesday delivery but it, also had its delivery status changed. It is now being delivered today, Wednesday, I hope.

What is going on with FedEX? I have used FedEx many times in the past and they always delivered on time. Are other people having problems with FedEx?


hgeifman
thecarpathian's avatar
thecarpathian
4,363 posts
 
I would think one would find it sad and disturbing.
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yngrshr
2 posts
 
FedEx has been an absolute disaster lately. For as much trouble as the USPS has had, I see zero reason for a private carrier like FedEx to be suffering similar troubles. 

I am sort of shocked just how many problems I have had with FedEx lately. Late packages, missed pick-ups, etc. etc. 
millercarbon's avatar
millercarbon
12,531 posts
 

California is one of the most productive areas in the entire world---with a larger economy than most countries, and the home to a lot of innovation and industry. It is also the largest tax base in the U.S.A., subsidizing other parts of the country (including Seattle ;-). All the major record companies and movie studios are located in Los Angeles, many of the albums you own having been recorded there. Pass Labs and Vandersteen---just to name two---are both located in California, the former in Northern, the latter in Southern. Those who diss the state and it's residents should therefore boycott those two companies and burn their LP's and CD's, right? California is also home to the Presidential Libraries of both Richard Nixon and Ronald Reagan. Lots of gun shops, too.

While I'm at it, don't be scared off by one small-minded fearmongerer: Portland is a very safe and peaceful city, home to many musicians, some world class recording studios (Bill Frisell routinely records here), lots of great live music venues and record stores.

 A dazzling display of (liberal) logic.
bgsimo1's avatar
bgsimo1
3 posts
 
Yes they are failing miserably!!! I can attest to that. How can you give someone a 12hr window AND STILL DON'T DELIVER FOR 3 DAYS???
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