2. misc-audio
  3. 159407-388

What is going on at Federal Express?

My first FedEx package was shipped from my audio retailer in Seattle to the San Francisco Bay Area. Two days after shipping, its delivery status changed to ’pending’. I called and they said they were investigating. The next day I called and was told the package was incorrectly routed to another City when it left Seattle. AND, they were trying to FIND it! The next day I was told they found it and it was being rerouted back the Hayward, CA FedEx Distribution Center. I received the package 2-days later.

My next FedEx package was also shipped from the same retailer in Seattle to the San Francisco Bay Area. Several days later, its delivery status also changed to pending. I called for 3-days straight days was finally told the package was ’RED FLAGGED’ meaning it was damaged. I asked what that meant and they said the package was being returned to the shipper. They would not tell me how it got damaged or how damaged the box was. They suggested I contact the shipper and ask them to file a claim. The retailer shipped me a replacement product using the USPS.

My third FedEx package was shipped from another store 8 miles from my home. It was scheduled for a Tuesday delivery but it, also had its delivery status changed. It is now being delivered today, Wednesday, I hope.

What is going on with FedEX? I have used FedEx many times in the past and they always delivered on time. Are other people having problems with FedEx?


hgeifman

Showing 2 responses by jjss49

jjss49's avatar
jjss49
6,612 posts
 
suggestion to all

keep it on topic

keep politics out of it - country is divided and nasty enough, don’t need to import it here - or if we discuss it here, have a modicum of decency courtesy good will and good humor and respect for others of opposing views

nothing is as simple straightforward or onesided as it seems

music and music reproduction should soothe and distract from the lousy nationwide/worldwide condition we are in

lets get some joy out of being in this forum - otherwise we can turn on fox or cnn or msnbc
jjss49's avatar
jjss49
6,612 posts
 
the package companies are just overwhelmed as you can imagine - and they are also trying to meet the increased demand with tough issues with their workforce due to the virus and related reasons

fedex still holding it together a little better than ups, who breaks things more often, in my experience -- in my case fedex lost track of tracking info on a couple packages but they did show up unscathed without more than a day or two of delay

it is a new time, a different time, a time we need to get past, but it is gonna last a lot longer than we think, and coming out the other end things are gonna be pretty different -- this is certainly not to rosy future we hoped for when we were younger, that is for sure

we who have comfortable homes, a decent income or a nest egg to keep us well fed, clothed and sheltered, not to mentioned happily engaged by our fancy hifi gear, have it a whole lot better than many many many of others

we should complain, less be thankful

btw - i have zero affiliation with ups fedex usps or the trump re election campaign :)
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