What happen to MQA on Tidal?


After listening to Tidal only on my phone the last few weeks, I went to stream on my home system but soon realized all my MQA tracks were no longer showing up and the MQA parameters were absent in my streaming settings.  I see Tidal is in "administration" (Chapter 11???).   One of the main reasons I subscribed to Tidal was MQA and purchased a DAC that could decode the format.   I think I should have at least been informed by Tidal if it was cancelling MQA.  Any thoughts? 

I know a lot of people hate (hated) MQA, but like any format I have listened to (Vinyl, CD, SACD, FLAC, MQA, etc.) , some things sound great and others on a plain old red book CD sounds better. 

bubbagump

Showing 5 responses by bubbagump

Trying to attach a jpeg of my settings, all my MQA options are gone, just setting of "Low", "High", and "Max".  Time to contact Tidal support.

I put in a trouble ticket with Tidal and here was their response (or lack thereof)

"When launching Tidal, my MQA parameters are missing in the streaming settings. Also, my collection is no longer showing MQA for my favorite tracks and albums. What’s up with this?"

Response from Tidal:

Hello,

Thanks for getting in touch with TIDAL Support.

We have received your inquiry about the sound quality reflected on your account and we will be glad to assist you.

TIDAL has always prioritized and invested in superior audio quality. Our commitment to open platforms for both artists and fans drives our adoption of FLAC, and specifically HiRes FLAC as the preferred option for the best sound quality we offer.

You will see an updated audio quality settings screen on iOS, Android, Desktop and Web. This update makes it easier to choose the right audio quality for when you’re at home with a WiFi connection or on the go using a data plan. The formats available on each quality level is below:

Max* – High fidelity lossless audio up to 24-bit, 192 kHz with HiRes FLAC (Free Lossless Audio Codec), an open-source format that every artist can create and deliver their music in, and Master Quality Authenticated audio (MQA).
High – Lossless audio with FLAC (16-bit, 44.1 kHz)
Low (up to 320 kbps) – Listen to the music you love using lower data usage with compressed AAC files.

In addition to utilizing MQA, we make use of various high-quality and immersive audio formats, such as Dolby Atmos, to provide our subscribers with a premium listening experience and more artists the opportunity to share their music exactly as it is intended to sound.

If you have any other questions, please let us know.

Regards,

Tamar
TIDAL Support

@surfmuz  I am using project S2 DAC with a fairly decent USB cable and never had an issues with my MQA streaming settings showing up before.  From the response I received from Tidal, it seems they have changed the audio settings.  Maybe if you haven't logged off and back on you will retain the old settings, mine  also worked fine before I went on vacation about a week ago.  Even when using a non-MQA DAC in the past my song catalog still showed me which tracks were MQA and which ones weren't.  Thanks for the reply. 

Final response below from Tidal, basically it is what it is,  MQA settings are a thing of the past.  See the link from Tidal below. 

I'm not one to jump on bandwagons but it seemed a lot of people liked MQA and it seemed like it was here to stay.  Like others posted here, some formats sound better than others when they're done correctly,  I have some Hi-Rez FLAC recordings that sound great and others not so much, same for DSD, SACD, CD, vinyl, etc.

Thanks all for your responses. So far most of what I have played from Tidal is CD quality. 
 

From Tidal:


"We will still have MQA files available , however when an artist has delivered a song in both MQA and HiRes FLAC, the song you hear will be the HiRes FLAC version. The hierarchy of availability is HiRes FLAC, then MQA (Master Quality Authenticated), then FLAC, then AAC (compressed audio), meaning that if we don’t have the file available in HiRes FLAC, the source file will be the MQA version, and so on"

https://support.tidal.com/hc/en-us/articles/17412130162961-HiRes-FLAC-and-new-audio-quality-levels