What companies have gone above and beyond?

Ralph Karsten at Atmasphere spent many hours on the phone bailing me out when parts modifications went wrong. He did not even profit from sale of the parts being installed. They came from Mike Percy.

In the end the improvements made me happier and Ralph was content that another customer got what they wanted.

Not many of his kind in the audio business anymore.

Des,

Thanks for mentioning Jim White at Theta. However you may now praise him for his work at Aesthetix.

Theta's digital genus left and now builds the finest phono stage so we analog guys can get better music.

Should you ever find yourself in need of such, his personality and helpful nature has not changed except now he is perhaps even more excited since making a go of it on his own.