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What a pile of Schiit

Sorry, most of us just can’t resist.

So I was looking at the Schiit Asgard and wanted it with a phono card. The web site does not provide the phono option on the drop down even though the owners manual clearly states this is an option. The only way to get it is to order it separately . When you do that, not only does it cost more but it voids the return policy even though Schiit installed it! Now if I ordered the phono card separately, and did a self install, I could return it. But, here again, you are not given an option on the site of purchasing it that way. Note the other preamps have drop downs that allow the option of factory or self installation of these cards at $50 savings either way. Insane.

So I emailed Schiit and Laura dogmatically states there is nothing that can be done, that’s the way it is.

 

Anyone else had similar experience with this company?

Has anyone listened to this phono card option on any of their modular headphone amps?

corelli

Showing 1 response by highway_chile

highway_chile's avatar
highway_chile
1 posts
 

Several months ago I purchased the Schiit Magni+ headphone amplifier. The only headphone amp I owned was the Fiio Montblanc E12, which I purchased to use with the X5II DAP, primarily for use when I'm away from home. It does a fine job for that purpose, but being battery powered it isn't ideal for home use.

So I did some research and bought the Magni+; a great reputation and only $100.

Their website states it is "all the amp you'll ever need for any headphone."

However, I was very disappointed to discover that the unit would suffer consistent 30 second dropouts, so I emailed the company. I explained the various methods I had used to connect the device to my Sennheiser RS180 wireless headphones, including what interconnects I was using, etc.

They responded by telling me I wasn't connecting it correctly and recommended alternate methods. Same result. 

So they sent me a new unit. Same results. 

When I emailed again, they responded by telling me that the Magni+ does not work with wireless headphones, and there would be a restocking fee should I choose to return it.

I replied asking them how they could charge me a restocking fee when their website says it is for "any headphone." They did not reply to me, but they did issue a full refund.

I bought a Monolith Spark for the same price, and I am pleased with it.

Schiit's website still makes the same false claim as to the Magni+'s compatability with "any headphone."

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