2. headphones
  3. 174195-80822

What a pile of Schiit

Sorry, most of us just can’t resist.

So I was looking at the Schiit Asgard and wanted it with a phono card. The web site does not provide the phono option on the drop down even though the owners manual clearly states this is an option. The only way to get it is to order it separately . When you do that, not only does it cost more but it voids the return policy even though Schiit installed it! Now if I ordered the phono card separately, and did a self install, I could return it. But, here again, you are not given an option on the site of purchasing it that way. Note the other preamps have drop downs that allow the option of factory or self installation of these cards at $50 savings either way. Insane.

So I emailed Schiit and Laura dogmatically states there is nothing that can be done, that’s the way it is.

 

Anyone else had similar experience with this company?

Has anyone listened to this phono card option on any of their modular headphone amps?

corelli

Showing 1 response by dougthebiker

dougthebiker
184 posts
 

I’ve got two Aegirs, a Freya and an Yggy.  I don’t think you can get better SQ for the money.

HOWEVER, their customer service is pretty bad.  Either there’s no high level person in charge of customer service, they don’t train their people, or they can’t find good people.  Every manufacturer is suffering from the same problems since the COVID giveaways started.

 

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