Thanks, this is helpful. I ordered a Willsenton R8 after reading reviews and watching YouTube reviews. Given the price point and quality seemed like a good ROI, save some money as opposed to buying a Canyin, Raven Audio, or Primaluna. It was not in stock on Amazon, that’d would’ve been my preferred choice. I decided to order from China-Hi-Fi website, the product description does state the price has increased and thanks Jay Lee and Thomas Tan for their reviews (which I saw on YouTube). I decided to purchase the unit with KT-88 tubes and stock tubes. I decide to purchase the R8 that day since It was listed that on 4/22 there were 2 units is stock and shipping from 5/1-5/31 or later. Shipping price at $372 seems steep but its supposed to ship via DHL or FedEx and arrive in 7 days so all and all is still cheaper that purchasing another model. An email would advice me on the actual shipping date. I did contemplate adding the EL-34B tubes from the website and they replied within 24 hours that they could do that, but decided to buy some RCA tubes instead. I followed up with an email to inquire when the anticipated ship date would be, have not heard back from them. Honestly, I’m not surprised if they don’t respond, my expectations on customer service are low anyway since dealing with a Chinese seller. I thought that the item was in stock but apparently notches case. After reading this post, now I’m aware that it will take longer than what their website claims. I was on the fence about ordering from China and now those concerns seem validated. Hopefully I will get an actual unit or get my money back. I will deal directly with my bank rather than PayPal if I have to go that route. Won’t buy from them again in the future.
Warning: China-Hifi-Audio.com
I just wanted to pass along some concerns with this dealer.
I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.
Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.
Very disappointing experience with this dealer.
I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.
Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.
Very disappointing experience with this dealer.